Pharmaceutical Institute
Pharmaceutical Institute Privacy Policy
The Pharmaceutical Institute (PI) respects your interest in maintaining the privacy of your personal information. As such, this Privacy Policy informs you of what information we collect, how we use it, who we disclose it to, and of other important policy terms and practices. By visiting PI’s Website located at pharmainstitute.com (the "Website"), you are accepting the terms and practices described in this Privacy Policy and in our Terms of Use.
What information do we collect?
PI collects three categories of information regarding our customers: (i) Information that you provide to us; (ii) Automatically collected information; and (iii) Information provided by other sources.
Information That You Provide Us
In connection with certain activities on our Website, such as registering with the Website, setting up an account, ordering a product or service, or communicating with us, we may ask you to provide us with information that tells us who you are. This information may include personal information such as your name, email address, billing address, shipping address, phone number, driver's license number, place of employment, and credit card or other payment information, and also the content of any email you send to us, and the party to whom your purchases have been shipped (including address and phone number). While some of the information you will be asked to provide is voluntary, other information is mandatory, and if you do not provide such information, then you will not be able to engage in the related activity. Upon registration, you may opt not to receive future communications by email or mail from PI or its business partners regarding new product or service offerings. If at any time you decide that you no longer wish to receive such communications, you may send an email to privacy@pharmainstitute.com, or you may modify your privacy preferences by accessing your account at ["Modify Your Account"].
Automatically Collected Information
Certain information is automatically received from you when you visit pharmainstitute.com to monitor the operations of our Website. This information may include, but may not be limited to, your Internet protocol (IP) address, the name of the domain and host from which you access the Internet, your browser software and operating system, the date and time you access our Website, and the Internet address of the Website from which you linked directly to our Website. Also, we collect information from you based on your browsing (click-stream) activities. This information may include, but may not be limited to, the pages you browse and the products and services viewed or ordered by you. This helps us to manage and develop our Website better, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
Information Provided By Other Sources
Some information about you we may receive from third party sources that we work with to process your transactions or to administer your account. This information may include, but may not be limited to, delivery and address information from our carriers, account information, purchase/return or redemption information, search results and links (including paid listings), click-through activities, and credit history information from credit bureaus, which we use to help prevent and detect fraud.
How do we use the information we collect?
We may use your information for a number of purposes which may include: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required.
We may also undertake market and product analysis based on your use of our services and products and may contact you with information about new developments, products, services and special offers by mail, telephone, or email. We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties. When you register with the Website, you can opt-out of receiving communications from us or third parties regarding products, services and special offers.
To whom do we disclose the information?
Our Agents: We employ other companies and individuals to administer, service, or process customer transactions. Examples of such activities include order fulfillment, order delivery, credit card payment processing, and customer service support. It may also be necessary for us to pass your information on to the organization from whom you have ordered any products or services though PI or the pharmainstitute.com Website or to content/data providers that we work with (e.g. authors, publishers, aggregators, and distributors of the content/data that is the subject of the requested client order) to process your transactions. Except as provided for below in the paragraph entitled "Subscription Product/Services", if our agents are provided access to your information, it will be only to perform the stated functions, and not for another purpose.
Co-Branded & Joint Offering: We may share your information with a company that is partnering with PI to provide a co-branded or joint product or service offering through PI. Such information will be used by such company only as necessary to conduct the requested transaction. Unless you opt-out of receiving marketing communications from PI, PI's partners may send you information regarding their products, services, special offerings and special events.
Credit Card Companies: Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information to verify the credit card numbers and process transactions.
Business Reorganization/Sale: In the event that we undergo re-organization or are sold to a third party (in whole or part), any personal information we hold about you may be transferred to that re-organized entity or third party subject to the terms of this Privacy Policy.
PI Affiliates: We may share your information with entities affiliated with PI so that such entities can work with PI to administer, service, or process customer transactions. Unless you opt-out of receiving marketing communications from PI, PI's affiliates may send you information regarding their products, services, special offerings and special events.
Compliance & Protection: We may release your information when we believe, in our reasonable judgment, that release is appropriate to (i) protect the security and integrity of our Website; (ii) protect our rights and property and the rights and property of others; (iii) take precautions against liability; (iv) comply with legal requirements or respond to judicial process; and (vii) provide information, to the extent legally permitted, to law enforcement agencies or for investigations on matters related to public safety.
Other Policy Terms
Subscription Product/Services.
Should you purchase a subscription product or service from PI that PI is reselling on behalf of a third-party vendor, PI shall pass your information regarding the transaction on to the vendor to fulfill the order. In such case, the information passed on to the vendor shall only be protected by and subject to the vendor’s privacy policy, if any. PI is not responsible for the vendor’s use or misuse of the information.
Authorization.
Except as described in this Privacy Policy, you will be notified when your information might be disclosed to third parties, and you will have the opportunity to refuse to permit PI to share the information.
Cookies.
We may use cookies to record details such as a user identity and general registration details. A cookie is a piece of data stored on the hard drive of your computer, through which we can track the way that you utilize our Website in an effort to respond more effectively to your interests and needs. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.
Third-Party Website Links.
Should you click on any link on our Website that delivers you to a third-party website, you will be subject to the third parties' privacy policies, if any. PI is not responsible for the actions of any third-party websites.
Restriction of Minors.
Our Website is not directed to minors under the age of 18. PI will not knowingly collect personally identifiable information from anyone under the age of 18.
Security.
To prevent unauthorized access, maintain data accuracy, and provide for the proper use of your information, we have instituted physical, electronic, and operational safeguards to reasonably secure your information that we collect.
Updating Personal Information and Privacy Preferences.
You have the right to access and correct your personal information and privacy preferences at any time. With respect to registration information, this may be accomplished by linking to your account at ["Modify Your Account"], where you can view and make changes to your personal information and privacy preferences. Personal information submitted through this Website that is not registration information is not accessible online. To access and/or correct such information, you may write PI at:
Pharmaceutical Institute
ATTN: Privacy Preferences
8045 Arco Corporate Drive
Suite 500
Raleigh, NC 27617
USA
Notification of Policy Changes.
PI reserves the right to modify or amend this Privacy Policy at any time by posting the revised Privacy Policy on our Website. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.
Policy Questions.
If you have any questions regarding our Privacy Policy, please email us at help@pharmainstitute.com. For all other inquiries, please contact our customer service department at 1-(877) 923-5600.